Refund policy

Thank you for shopping with MOMORA.

MOMORA sells digital products. No physical products are shipped.

DIGITAL PRODUCTS

Our products are delivered in digital format. Depending on the edition you purchase, your order may include PDF and/or editable DOCX files.

Please carefully review the product description and select the correct edition before completing your purchase.

REFUNDS

Due to the nature of digital products, refunds are generally not available once the purchased files have been delivered, downloaded, accessed, or otherwise made available to you.

This is because digital products can be copied, saved, and used after delivery.

However, refund requests may be reviewed in certain circumstances, including:

Duplicate purchases

Accidental multiple charges

Technical problems preventing access to the purchased files

Receipt of incorrect digital files

Other circumstances where a refund is required under applicable law

Each request will be reviewed individually.

PLEASE REVIEW BEFORE PURCHASING

Before placing your order, please carefully review:

The product description

The edition you are purchasing

The files included with your selected edition

Product compatibility information

The free preview, where available

Our current editions are:

PDF Edition — ₹499

Includes the MOMORA Pregnancy Planner in PDF format.

Complete Editable Edition — ₹799

Includes the MOMORA Pregnancy Planner in PDF format and an editable DOCX version.

Please ensure that you select the edition that best meets your needs before completing your purchase.

TECHNICAL OR DOWNLOAD ISSUES

If you experience a problem accessing or downloading your purchased files, please contact us.

We will make reasonable efforts to help you access the correct digital files associated with your order.

When contacting us, please include:

Your order number

The email address used during checkout

A description of the problem

Screenshots of the issue, if applicable

DUPLICATE OR ACCIDENTAL PURCHASES

If you accidentally make a duplicate purchase or are charged more than once, please contact us as soon as possible.

Please provide your order number and the email address used for your purchase. We will review the situation and take appropriate action where applicable.

If you have questions about your purchase or this Refund Policy, please contact us at:

Email: shawatigupta@gmail.com

We aim to respond to customer support requests as soon as reasonably possible.

YOUR LEGAL RIGHTS

Nothing in this Refund Policy is intended to limit or exclude any consumer rights that cannot legally be excluded under applicable law.